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Frequently Asked Questions at JSB Home Solutions
Whether you're just starting to dream or already gathering quotes, here are answers to the most common questions homeowners ask when planning a remodel.
General Questions
What types of remodeling projects do you do?
We specialize in kitchen remodels, bathroom remodels, and sunroom additions. Whether you're updating a single space or planning a larger transformation, we can help guide you from start to finish.
Do I need to know exactly what I want before reaching out?
Not at all! Many of our clients come to us with just a few ideas. We’ll guide you through every step—from design inspiration to material selection.
Do you offer free estimates?
Yes! We offer complimentary in-home consultations where we listen to your goals, take measurements, and provide a detailed, no-obligation quote.
How far in advance should I reach out to schedule a remodel?
The earlier, the better—especially if you're planning around a specific event or season. Our schedule can book out weeks or months in advance, so reaching out early helps ensure we can start your project at the ideal time.
Are you licensed and insured?
Absolutely. We’re a fully licensed and insured remodeling company, which means you can feel confident and protected throughout the project.
Design & Planning
Do you help with the design process?
Yes! Our design consultants make the selection process easy and fun. We’ll help you choose colors, countertops, cabinets, flooring—you name it.
Can I see samples before I make decisions?
Definitely. We bring samples to your home during the consultation and also have a showroom you can visit so you can see and touch your options before committing.
How long does the planning phase take?
We can typically finalize your design in two appointments—first, we’ll meet at your home to listen to your ideas and take measurements. Then we’ll schedule a showroom visit so you can explore color and style options in person and make confident decisions.
Can you help me make design decisions if I’m feeling overwhelmed?
Absolutely. We’ve taken nearly 50 years of remodeling experience—and our relationships with trusted suppliers—to narrow down the most popular styles, colors, and brands for our region. That means you won’t have to sort through thousands of options. Instead, you’ll get a focused, curated selection that makes decision-making easier and more enjoyable.
What if my style is different from what’s trending right now?
That’s no problem! We design spaces that reflect your taste—not just what’s popular. Whether you love timeless, modern, rustic, or something totally unique, we’ll help you create a look that feels like home.
Timeline & Process
How long does a typical remodel take?
Timelines vary by project, but most kitchens take 7-10 days, bathrooms 3-5 days, and sunrooms 1-2 weeks. You'll get a clear timeline before we start.
Will I need to move out during the remodel?
No, we take steps to keep your home as livable as possible while we work, and your project manager will walk you through what to expect.
Who will be working in my home?
We have dedicated crews and trusted trade partners. You’ll meet your dedicated crew and project manager before work begins, so you always know who’s on-site and who to reach out to with questions.
How will I stay updated during the project?
Your project manager will keep you in the loop with regular updates, and we’re always available to answer questions along the way.
What happens if something unexpected comes up during the remodel?
After nearly 50 years of remodeling homes, we’ve seen just about everything—and we know how to handle surprises when they pop up. If anything unexpected comes up during your project, we’ll communicate with you right away and walk through the options together before making any changes to the plan or cost.
Cost & Financing
How much does a remodel cost?
Cost depends on the size and scope of the project. We provide a detailed, itemized estimate after your consultation—no hidden fees or surprises. Check out our remodeling costs pages for more details.
Do you offer financing?
Yes, we offer several financing options with approved credit. Our team can walk you through what’s available and help you find a monthly payment that works for your budget. You can find additional information on our financing page.
Can I make changes during the project?
Yes, but keep in mind that changes may affect the schedule and cost. Your project manager will discuss any updates with you before moving forward.
Is there a deposit required to get started?
Yes, a deposit is required to secure your spot on the schedule and begin ordering materials. We’ll explain the full payment schedule during your consultation.
How can I make sure my project stays within budget?
We’re big believers in transparency. You’ll get a detailed, itemized quote up front—no hidden costs or vague estimates. We’ll also help you make smart choices that fit your priorities, so you stay on track without sacrificing quality.
Product & Material Questions
What types of materials do you use?
We use high-quality, durable materials that we’ve tested and trust—from quartz countertops to solid wood cabinetry and energy-efficient windows.
Can I provide my own materials?
In most cases, we recommend using materials through us to ensure quality and warranty coverage, but we're happy to discuss any special requests during your consultation.
Do you offer eco-friendly or low-maintenance options?
Absolutely. We have many sustainable and low-maintenance materials available—just let us know your priorities and we’ll guide you to the right choices.
Warranties & Follow-Up
Do your projects come with a warranty?
Yes, we offer a workmanship warranty and honor all manufacturer warranties for the products we install. We’ll provide you with warranty details at project completion.
What happens if something goes wrong after the project is done?
We stand behind our work. If something isn’t right, just give us a call—we’ll make it right.
Do you offer any kind of loyalty or referral program?
Yes! We offer rewards for repeat projects and referrals. Ask us about our customer rewards program to see how you can save on future remodels. Check out our Rewards Program for more information.
Need More Information?
If your question wasn’t covered here or you need more detailed information, please feel free to reach out. Our team is ready to provide all the assistance you need to make informed decisions about your home improvement projects.